Privacy policy

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Privacy policy

This Privacy Policy describes (1) the personal data Solaire collects, (2) how that information is processed, and (3) the steps you can take if you wish to exercise your data subject rights.

This Privacy Policy applies to all websites and mobile applications (both mobile and web-based) owned by Solaire.

Please note that your web browser or client software may transmit certain information to the server hosting the website you visit. This information may include a unique number assigned to your server or internet connection, the capabilities and characteristics of your computer, your geographic location, and your movements and interactions within the website or application, including the pages you view and information you download. Our servers collect this information when you visit the Solaire website. Solaire uses this information to generate aggregate statistics about its website visitors.

Why we process personal data

We collect, use, store, retain, disclose, dispose of and process your personal data for specific purposes, which we inform you (our data subject) about through privacy notices and notices, forms and other relevant media or documents.

Generally, we process your personal information for any of the following purposes:

Provide information about our products and services that may be of interest to you;

Respond to your requests and queries when you communicate with us via chat channels, voice calls, emails, contact boxes or other forms of messaging;

Perform functions necessary to provide Solaire products and services;

Respond to specific complaints, inquiries, requests or manage future interactions;

Notify and update us by phone, SMS or email about our free, commercial and promotional advertising, loyalty and reward offers, exclusive invitations, discounts, surveys and other direct marketing that we believe is relevant and beneficial to you, based on preferences and interests that you initially provided to us or are known to you, and you can opt out at any time if you do not want to receive these notifications;

Provide various care activities;

Monitor the quality of our products and services;

Ensure your security;

Generate statistical insights;

Record your gaming activities and Know Your Customer (KYC) information as required by relevant laws and regulations;

Perform research and analysis (via surveys or polls) to improve customer experience or satisfaction;

Create photo or video documentation of events for reporting and other internal purposes, such as promotions and advertising on social media pages and websites;

Personalize Solaire websites and applications and generate information about possible improvements;

Comply with legal and regulatory requirements; and, perform other processing or disclosures that may be required by law or regulation.